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  1. TalentWall
  2. FAQ

FAQ

Common questions

Your account

  • Common Login Issues
  • How can I get on my team's TalentWall?
  • Do you have onboarding training sessions?

Syncing issues

  • How do I run an import?
  • I'm seeing a candidate for a closed requisition
  • I updated the name of a role and it's not changing in TalentWall
  • How come I can't see my new stage names on an open job that I just created in Greenhouse?

Permissions

  • How come I can't see a job?
  • How come I can't see a candidate?

Error messages

  • Sorry but we can't find that page
  • How come I'm getting a failed to move candidate error?

Reports and Metrics

  • I can't see all rejection reasons
  • Can we pull in analytics for a closed role?
  • Why is there a discrepancy in one of the Interviews widget?
  • Why is there a discrepancy in the Offers widget?
  • Why is there a discrepancy in the Offers Declined widget?

Sharing and sending reports

  • Why don't all the jobs appear in the tab that I shared with someone?
  • How can I share a Dashboard in Analytics?
  • How can I share tabs on the Wall?

Feature requests

  • Which ATS integrates with TalentWall?
  • Can I see the average time a candidate has been in a stage?
  • Can we import candidate survey data from Greenhouse?
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