Data is synced between Greenhouse and TalentWall in the following ways:
Web hooks: Data synced through web hooks are in near real-time. You can find which actions have web hooks here if you're a TalentWall admin. Please make sure that you've added all these web hooks to your Greenhouse account so that changes are updated in real-time. Learn more here.
Sync workers: Some changes to scorecards, interviews, and offers can take up to 15 minutes to update because they are updated through our sync workers.
Imports: Other actions require an import of data between TalentWall and Greenhouse. Some of these actions include:
- User permissions: if someone updated their name or email address in Greenhouse, or changed their permissions, an import is needed to update the user in TalentWall.
- Tags: Any updates and edits to tags will require an import to reflect in Greenhouse or TalentWall.
- Stage changes: Stages that are added or deleted will be reflected after an import.
- Department or sub-department changes: Any departments or sub-departments added, deleted, or edited will require an import to be reflected in TalentWall.
Miscellaneous:
- Activity Feed: There should not be any delay in activity feeds on a candidate card on the Wall. This data should be updated every time the card is opened.
Please note that imports are automatically run every evening, Pacific Time. However TalentWall admins can always run an import manually from the homepage by clicking on the "Import data" button. Import completion times will vary based on volume of customer data and length of the current import queue.